Hosted Telecom Solutions For Your Business
Many businesses and individuals are moving away from store front properties and taking their businesses online and on the go. Being mobile in this day and age can give a business an edge in this ever so competitive world we live in. There are so many advantages to going with a hosted business phone that it should be considered for any business that employs five or more people.
Who Could Benefit From A Hosted Phone System?
If you run a business that has employees working remotely, sales members taking calls in the field, or inbound calls coming in through a main line and being distributed among employees then a hosted solution is exactly what you need. With the technology in place to route inbound calls to specific departments and individuals you can save time and money by getting a caller to the appropriate person quickly and efficiently. Communications between employees internally is an added feature that we love with the VOIP systems. An employee in Japan can take an inbound call locally and transfer the call to a co-worker in the U.S. as if they were in the office next door. This seamless transfer keeps the experience professional for the caller and allows users to intercom and transfer to extensions as if the call was being hosted on a local PBX phone system. VOIP (Voice Over Internet Protocol) has introduced so many luxury featureds to businesses that more and more businesses are converting from their old phone systems to the new more advanced hosted business phones.
Common Features And Functions
• Line distribution across multiple sites
• Telecommuter Convienence
• Intelligent Call Routing
• Minimal down time in emergency situations. Phone servers are often hosted off site and won’t be affected by local weather
• Cheaper then owning and maintaining a PBX or KSU phone system
• The hosted solutions eliminate long distance charges by using internet technologies
• Simple push button call transferring
• Analytic dashboards for call tracking and reporting